Truworths Call Centre Operator Vacancies – Matric Candidates Can Apply Before 24 January 2024
Truworths Call Centre Operator Vacancies 2024 :- Dear prospective applicant, the Truworths invites individuals with a minimum qualification of Matric to apply for Call Centre Operator Vacancies within the organization. This exciting opportunity offers a chance to contribute in the Truworths while utilizing your educational background and skills. As a Matric qualified candidate, you are encouraged to apply and be part of a dynamic team dedicated to serving the Truworths. Your educational attainment at the Matric level positions you as a valuable candidate for these vacancies, and we look forward to considering your application.
|Name of Recruitment
|Name of Post
|Call Centre Operator
|Cape Town, Western Cape
|24 January 2024
Truworths Call Centre Operator Vacancies 2024 Full Job Description
• Preparation for Inbound and Outbound Calls.
• Quality of Call Opening.
• Quality of Collections Call.
• Quality of Credit Line Affordability Calculations.
• Educating the Customer – education with regards to benefits of payment; NCA, Fashion Delivery Service and consequences of non-payment.
• Administration – demonstrates an ability to adhere to administrative call procedures with speed and accuracy and updates customer details, summarises comments in the memo field.
• Quality of Call Ending
Qualifications and Experience
• Matric or equivalent qualification
Experience / Knowledge:
• Previous relevant experience is advantageous