Premier FMCG Call Centre Agent Vacancies – Grade 12 (Matric) Candidates Can Apply Before 31 January 2024
Premier FMCG Call Centre Agent Vacancies 2024 :- Dear prospective applicant, the Premier FMCG invites individuals with a minimum qualification of Grade 12 (Matric) to apply for Call Centre Agent Vacancies within the organization. This exciting opportunity offers a chance to contribute in the Premier FMCG while utilizing your educational background and skills. As a Grade 12 (Matric) qualified candidate, you are encouraged to apply and be part of a dynamic team dedicated to serving the Premier FMCG. Your educational attainment at the Grade 12 (Matric) level positions you as a valuable candidate for these vacancies, and we look forward to considering your application.
|Name of Recruitment
|Premier FMCG Vacancies
|Name of Post
|Call Centre Agent
|Queenstown, Eastern Cape
|Grade 12 (Matric)
|31 January 2024
Premier FMCG Call Centre Agent Vacancies 2024 Full Job Description
To contribute to the performance of the Call Centre through accurate order taking and monitoring, customer liaison and communication with internal functional departments.
Required to work Saturdays and Public Holidays when required.
Ability to work in a team environment in order to achieve daily deadlines.
Grade 12 (matric) certificate or equivalent
Competent in Ms Office e.g. Excel and Word
At least 1-year experience in FMCG sales environment.
At least 1-year experience in the field of sales administration, executions or call centres.
Previous Call Centre experience will be advantageous.
Processing of orders according to the information received from customers.
Ensure pricing on captured orders are correct.
Ensure queries, complaints, concerns resolved or escalated as per procedure.
Ensure daily filing is done according to departmental requirements.
Ensure that all reports are completed and communicated.
Workflows completed as per system requirements.
Ensure that clients’ needs are met according to their expectations.
Computer literacy – Strong Computer skills – fast processing.
Liaising with internal and external customers.
Distribution and Order Maintenance on Order Action on a daily basis.