Dischem Coordinator Vacancies – Grade 12 / Matric Candidates Can Apply Before 27 March 2024

Dischem Coordinator Vacancies

Dischem Coordinator Vacancies – Grade 12 / Matric Candidates Can Apply Before 27 March 2024

Dischem Coordinator Vacancies 2024 :- Dear prospective applicant, the Dischem invites individuals with a minimum qualification of Grade 12 / Matric to apply for Coordinator Vacancies within the organization. This exciting opportunity offers a chance to contribute in the Dischem while utilizing your educational background and skills. As a Grade 12 / Matric qualified candidate, you are encouraged to apply and be part of a dynamic team dedicated to serving the Dischem . Your educational attainment at the Grade 12 / Matric level positions you as a valuable candidate for these vacancies, and we look forward to considering your application.

Name of Recruitment Dischem Vacancies
Name of Post Virtual Coordinator
Salary Not Disclosed
Job Location Alberton, Gauteng
Job Qualification Grade 12 / Matric
Closing Date 27 March 2024

Dischem Coordinator Vacancies 2024 Full Job Description

Minimum Requirements:


  • Grade 12 / Matric
  • Minimum of 1-2 years’ experience in a retail environment.


  • Diploma in Retail Business Management or relevant.
  • Previous experience in eCommerce

Job Specification

  • Ensure that all virtual orders (collection or deliver) within online, front shop and dispensary are processed in time.
  • Finalise waybill and dispatching of all delivery orders for the store to ensure we remain within SLA
  • Keep accurate record of all process documentation and reporting.
  • Identify opportunities to streamline in store operations in terms of the fulfilment and dispatch of virtual orders in store within the various departments.
  • Stay up to date with all email, delivery and system related queries in store and act accordingly.
  • Report any system issues as per Dis-Chem standard operating procedures.
  • Ensure each order is correctly picked and packed to avoid any customer discrepancies.
  • Ensure customer orders are ready for collection before the customer visits the store to collect their goods or receive their delivery.
  • Execute all purchases based on standard and consistent Dis-Chem operating procedures.
  • Maintain operational standards and develop plans to improve these standards within the department and get management approval before implementation.
  • Resolve any customer queries in the fastest most appropriate way possible.
  • Inform management of any unresolved customer matters as soon as possible to enhance customer satisfaction.
  • Constantly and actively strive to improve productivity of the department within the virtual order process and store to effectively achieve customer SLA.
  • Give management regular and up to date feedback regarding the virtual order process, order fulfilment rates and SLA adherence.
  • Implement all new operations as communicated through by either Store or Head Office management
  • Housekeeping must be in accordance to Dis-Chem standards. Make sure that your workstation is always clean and tidy.
  • Adhere to Dis-Chem Policies and Standard Operating Procedures.
  • Adhere to Health and Safety rules and regulations.
  • Adhere to the Dis-Chem uniform and personal appearance policy.



  • Microsoft Office – Word, Excel, PowerPoint and Outlook
  • Understand best practice in terms of maintaining SLA for virtual que orders and in store operations.
  • Pay attention to detail
  • English and 2nd Additional Language – Read, write, speak and understand
  • Knowledge of the POPI and consumer protection act
  • English – Read, write and speak well
  • Communication skills
  • Understanding problems and solving – problem-solving, patient and working under pressure
  • Honest, trustworthy and accuracy

Special conditions of employment:

  • South African Citizen
  • MIE, clear criminal and credit
  • Be able and willing to work according to retail schedules
  • Driver’s license and own reliable transport

Remuneration and benefits:

  • Market-related salary
  • Medical aid
  • Provident fund
  • Staff account

Apply Now

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